Senior Consultant (IBM) - Billing Platforms

As Senior Consultant, I led the end-to-end delivery of a next-generation billing platform for a large utilities provider, turning complex billing, ledger, and regulatory requirements into a scalable, data-driven system that shipped every week.

Highlights: Year: 2018 - 2022

  • Modernized a legacy billing platform for a large utilities enterprise.

  • Delivered a production MVP integrating billing, ledgers, CRM, and ERP.

  • Shipped weekly releases in a highly regulated environment.

  • Drove measurable business value, leading to multiple contract extensions.

My Focus

  • The customer operated in a high-volume, highly regulated environment where legacy billing systems could no longer support:

    Rapid changes in pricing and policy.

    Complex partner revenue-sharing models.

    Real-time visibility into transactions and ledgers.

    Future subscription and consumption-based offerings.

    Billing wasn’t just a back-office function - it was a piece of their core infrastructure for growth and needed to scale.

  • Designed a platform capable of handling high-volume, transaction-level traceability:

    Supported multi-party revenue sharing and settlement

    Ensured tight linkage from usage events → invoices → general ledger

    Enabled flexible pricing, subscription, and usage-based monetization models

    This architecture enabled the client to scale from current operations to future business models without the need for re-platforming.

  • As Senior Consultant, I translated business, regulatory, and financial requirements into a cohesive product vision and execution plan, sitting at the intersection of finance, data, and platform architecture:

    Owned the end-to-end MVP delivery of a new billing platform integrated with: SAP S/4HANA BRIM, Oracle financial systems, CRM and downstream ledger systems

    Defined and prioritized the roadmap across billing, invoicing, mediation, and revenue accounting

    Led agile delivery with weekly releases, balancing speed with zero tolerance for revenue risk

    Coordinated across engineering, finance, legal, compliance, and client stakeholders to ensure alignment on requirements, timelines, and outcomes

  • Key Results:

    Delivered a production MVP that replaced outdated billing systems

    Drove measurable business confidence, resulting in improved scalability

    Enabled weekly functional rollouts without disrupting live revenue operations

    Improved billing agility, allowing faster response to regulatory and business changes

My Takeaways

  • Person working on a laptop, editing a digital invoice or accounting document, with printed bills on the table.

    Billing as a Product

    Billing must be treated as a product, not just a system. This enables flexibility, reuse, and long-term scalability as business models evolve.

  • Line chart showing fluctuating data with peaks and valleys, displayed on a computer screen.

    Designed for Regulatory Change

    Revenue platforms should be architected for constant change, especially in regulated industries where policy, pricing, and compliance shift frequently.

  • Computer screen displaying code in a text editor with syntax highlighting.

    Iterate Reliably

    Leverage Agile principles and MLP thinking to deliver value continuously, gathering feedback early while maintaining compliance and quality standards.